From: Getu Beyene Duguma, Johnston, IA (visiting the USA)

Subject: Non US Citizen Health Insurance - Good Service

Thank you so much for all your assistance and services you continue to offer to me. I and my family are new to the country and unfortunately had to seek medical help while covered under one of the plans that your company offers. There were several billing & payment mix-ups between the hospital, lab testing and insurance claims department. We even received calls and letters for unsettled amounts from collection agencies. After I brought the matter to your attention you handled the issue in a very timely professional manner.

Thanks to you, all the correct claims have been covered by the insurance company; and I don’t have to worry anymore about collectors’ warning phone calls and letters.

Thanks again!

Getu Beyene Duguma
Johnston, IA (visiting the USA)